Question 1

What are pre booked orders?

Accepted Answer

When customers place the orders well in advance before upcomming academic year are called pre booked orders. Customers should the pre book code to avail the offfer.

Question 2

What are the benifits of pre booking your orders?

Accepted Answer

1 - Assured delivery before school reopening.
2 - Avail attractive cash discount on the MRP. Discount offers can vary for different customers.
3 - Customise your size and recieve it before school reopening.

Question 3

How do we communicate to customers about the pre booking ongoing offers?

Accepted Answer

This information is available on our website. We also send an email tour subscribed members about the offer.

Question 4

How to avail discount on pre booking orders?

Accepted Answer

Use the coupn code at the time of checkout and get instant discount. Coupon code will be available on the website and on the email if you have subscribed forthe same.

Question 5

When do we have to pay for the pre booked order?

Accepted Answer

After you apply the coupon code you have to immediatly pay full amount in advance.

Question 6

Can i cancel or amend my pre booked order?

Accepted Answer

No. RAYRAY plans its raw material purchases and its production based on your pre booked orders. Hence one cannot cancel or amend the order. No refund will be issued for the same.

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Frequently asked questions